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                                       HOMEOWNER SERVICES


                                       WE APPRECIATE THE OPPORTUNITY to represent you
                                       as your personal vacation rental manager. We will put every
                                       effort into promoting and renting your home, condominium,
                                       or villa and making your rental season successful.

                                       Communication is the key
                                       and we make it easy for you.
                                       • Using our convenient toll-free line is fast and
                                         saves you money.
                                       • You can easily email key staff members anytime or
                                         contact us via our website.
                                       • Our online Owner Portal provides you online access to
                                         information about your property and account 24/7/365.
                                       • Professional accounting services provide monthly
                                         statements, reports, and annual tax preparation packets.

                                       We care for your property.
                                       We provide in-house maintenance
                                       and housekeeping services.

                                       • We clean your property after each departure, preparing
                                         it for every arrival.
                                       • We inspect your properties prior to arrivals,
                                         after departures, and during unoccupied periods.
                                       • We conduct regular maintenance inspections
                                         and annual evaluations.
                                       • We coordinate and oversee scheduled maintenance.

                                       And, we save you money.
                                       For our homeowners, we have...
                                       •  DISCOUNTED V.I.P. departure cleaning
                                       •  DISCOUNTED annual deep cleaning
                                       •  FREE annual property rating report
                                       •  NO reservation booking fee to owners
                                       •  NO yearly advertising fee




                                       HOMEOWNER SERVICES TEAM
                                       HOMEOWNER SERVICES DIRECTOR:

                                         Andy Thomas, Extension 3045
                                       NEW BUSINESS DEVELOPMENT:
                                         Debbie Hardee, Extension 3024
                                       HOMEOWNER SERVICES REPRESENTATIVES:
                                         Tara Ellis, Extension 3105
                                         Jacqueline Ramsey, Extension 3065
                                       HOMEOWNER/PROPERTY SERVICES COORDINATOR:
                                         Kevin Funderburk, Extension 3038
                                       HOMEOWNER SERVICES ASSISTANT:
                                         April Spivey, Extension 3063

                                 1-877-249-2100      |      www.NMBTrips.com                 65
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